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Will Xfinity Mobile Buy Out Your Contract and Switch You to Their Service?
If you are unhappy with your current wireless carrier but stuck in a contract, you may be wondering if Xfinity Mobile, a wireless provider owned by Comcast, will buy out your contract and lure you with their competitive pricing and flexible data plans. The short answer is, it depends.
Xfinity Mobile does offer a Contract Buyout Program for eligible customers who switch from Verizon, AT&T, or T-Mobile, but the terms and conditions vary and may not apply to everyone. Here are some key facts to know before you make the switch.
First, you need to verify your eligibility for the Contract Buyout Program by submitting a request on Xfinity Mobile`s website or calling their customer service. To qualify, you must meet the following requirements:
– You must be a new Xfinity Mobile customer, or an existing Xfinity customer who signs up for Xfinity Mobile service.
– You must activate at least one new line of Xfinity Mobile service, which can be a smartphone or a tablet.
– You must port over your phone number from your old carrier to Xfinity Mobile.
– You must submit a final bill from your old carrier that shows the early termination fee (ETF) or device payment balance that Xfinity Mobile will pay off, up to a maximum of $500 per line.
If you meet these criteria, Xfinity Mobile will send you a Visa prepaid card within 16-18 weeks that covers the amount of your ETF or device payment balance, as well as any remaining installment charges for the phone you traded in to Xfinity Mobile, if applicable. However, there are some limitations and exclusions to be aware of.
For one, Xfinity Mobile will only pay off your ETF or device payment balance if it is less than $500 per line, and if you submit the request within 60 days of activating your new line. If your ETF or device payment balance is higher than $500, you will have to cover the difference yourself. Also, if your phone is financed through a third party, like Apple or Samsung, Xfinity Mobile will only pay off the ETF, not the full device payment balance.
Moreover, Xfinity Mobile will not reimburse you for any additional fees or charges that your old carrier may impose, such as prorated service charges or taxes, so you may still owe some money to your old carrier even after switching to Xfinity Mobile. Additionally, if you cancel your Xfinity Mobile service within 90 days of activation, you will be charged a pro-rated ETF that varies based on your device and service plan.
Lastly, Xfinity Mobile may not have the same coverage, network quality, or device options as your old carrier, so you should check their coverage map and compare their plans and phones before making the switch. Xfinity Mobile uses the Verizon network for its 4G LTE and 5G services, but may prioritize traffic differently or have different roaming agreements than Verizon does.
In summary, Xfinity Mobile does offer a Contract Buyout Program for some customers, but it has some limitations and conditions that may affect your decision. If you are considering switching to Xfinity Mobile, make sure to check your eligibility, compare their pricing and features to your current carrier, and read the fine print to avoid any surprises. Happy surfing!
